Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 9, 2026
Question

Not receiving tax summary report

  • May 9, 2026
  • 1 reply
  • 1 view

I’ve tried about 10 times to send my end of week report but nothing is arrive in my email. Is anyone else having the same issue?

1 reply

QuickBooks Team
May 9, 2026

It is possible that your email provider or security settings are filtering out those reports before they reach your inbox. To resolve this, add do_not_reply@au.selfemployed.intuit.com to your safe sender list or contacts. If you are using a corporate email, your IT department may need to authorize this address for you.

 

Before trying another export, check your spam and junk folders for any messages from Intuit and mark them as This is not spam or Not Junk. You can also send a manual email to do_not_reply@intuit.com to help your provider recognize the domain as trusted. If the report still hasn't arrived after 10 minutes, contact your email provider to ensure they aren't blocking Intuit communications at the server level.

 

For detailed guidance, refer to this article: Receive important email messages from Intuit.

 

Let me know if you have additional questions by leaving a reply below.