Why do I get Error code: STATUS_STACK_OVERFLOW when changing report dates?

Hi there,

Dealing with error messages isn't the outcome I'd like for you to have. It's essential you have a seamless experience while using the program. Rest assured, I'll be glad to guide you towards getting a resolution. 

Based on the error you've described, I suspect you may be experiencing browser-related issues that can cause issues such as the one you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. To confirm, do you get the same error when you enter a date range that's shorter? I suspect that the date range may be broad to the point that it affects the report from being displayed correctly. 

Feel free to let me know what happens. I'll be here to help.

I'm dealing with the same issue since yesterday. 

I've cleared the cache, updated Chrome, and disabled extensions. I'm still having the same issue when changing the report date. 

I'm doing a windows update to see if that helps. 

I also tried on an older computer and this error doesn't happen.

any other suggestions? 

Also having this error as described. 

Have cleared cache and cookies and problem persists. Problem only seems to be Chrome specific with Version 124.0.6367.78 (64-bit). 
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I have now fixed the problem and the site functions normally again. However, I did these things and I am not sure which one fixed it.

Step 1: Installed Firefox and transferred all the auth/cookie data during install.
QuickBooks Run Report works on Firefox without any stack overflow error. Error still persisted on Chrome. Tested in incognito Chrome and issue still resulted in stack overflow error/crash.

Step 2: Cleaned Auth Tokens with site data

F12 > Chrome Developer Tools > Application tab > Storage in left tree > Select the data items to clear, then click Clear site data.

Then right click on refresh and did "Empty Cache and Hard reload" for double measure.

typed in chrome://restart

QuickBooks now works with no stack overflow crash error.

No idea which of the above steps fixed it for me. Hope this helps!

It's happening to me too.  I've tried incognito, Chrome, and Edge, but they all do the same error when I try to change the dates on my reports.

I had a client with the same issue.  After trying everything to solve the issue... As a last effort we uninstalled and re-installed chrome and now it is working.

Hello everyone,

I wanted to comment on the forum, I was curious if anyone else has been in contact with the Quickbooks support team.

Like others in this chain, I have re-installed Chrome, reset the browser, cleared the cache/cookies; etc with no success. I have the users in the org using Firefox in the interim of a fix.

I have also tried the solution presented by: sophie_tallyhobooks

Unsure if anyone has found any further things to try : )