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Sep 16, 2025 2:41 PM UTC
Question

Payroll Client Ready

In Quickbooks Enterprise Solutions Accountant 24.0, why are Client Ready Payroll exported Excel reports generating with "EP4A EIN: 00-3000031" in the Header?

2 replies

Moderator
Sep 16, 2025 3:47 PM UTC

Thanks for joining the Community, Champion BK.

 

Since exported payroll reports are showing a "EP4A EIN" message, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while you're signed in.

 

Here's how:
 

  1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
  2. Use your Search questions, keywords, or topics field to enter a question or topic you need help with.
  3. Select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

Please feel welcome to send a reply if there's any additional questions. Have a great Tuesday!

Sep 16, 2025 4:36 PM UTC

I had so hoped I wouldn't have to deal with the down time of reaching out to support but thank you for your reply.