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dhavalkakadiya
April 15, 2021
Question

Print PDF issues

  • April 15, 2021
  • 4 replies
  • 5 views

This is about Quickbook Desktop Pro version. When I try to select 'Save as PDF' option from Print in any report, I get a warning message saying 'Reports can't fit into a printed page'. I've tried some of the suggestions listed in the community section but unfortunately it has not worked. Can anyone please help.  

4 replies

Z
ZackE_QuickBooks Team
QuickBooks Team
April 15, 2021

Thanks for becoming part of the Community, dhavalkakadiya.
 

Initially, I'd recommend using our QuickBooks Tool Hub to troubleshoot your Save as PDF option.
 

Here's how:

  1. Close QuickBooks.
  2. Download a copy of the utility's latest version.
  3. Open its file (QuickBooksToolHub.exe).
  4. Follow your on-screen steps to agree with our terms and conditions, then begin the installation.
  5. Once it's installed, double-click its icon on your desktop. If you can't find it, do a search in Windows for "QuickBooks Tool Hub" and select the program.
  6. In your tool hub, choose Program Problems.
  7. Click QuickBooks PDF & Print Repair Tool.


The utility will take about a minute to run. After it finishes, try saving one of your reports as a PDF again.
 

If it works, the tool hub fixed your issue. In the event you continue experiencing problems saving reports as PDF files, you'll want to proceed with our additional troubleshooting processes.
 

Please don't hesitate to send a reply if there's any questions. Have a great day!

D
dhavalkakadiyaAuthor
April 15, 2021

I did try this but unfortunately has not worked. 

R
RCVQuickBooks Team
QuickBooks Team
April 15, 2021

This is not the impression we want you to experience when using the forms template. Let's perform some steps to get this sorted out, dhavalkakadiya.

 

I appreciate you for performing the solutions provided in the Community space. When printing transactions or reports in QuickBooks, renaming the QBPrint.qbp file can resolve this issue. You can also follow the steps in the Troubleshoot PDF and Print problems with QuickBooks Desktop article to troubleshoot problems when you can’t print, email, or save as a PDF from QuickBooks Desktop.

 

If the same thing happens, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

 

Then, try click the  'Save as PDF' option again. If the problem perists, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software. 

 

If you need further assistance about this one, I'd suggest contacting our Technical Support Team. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

 

Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

D
dhavalkakadiyaAuthor
April 20, 2021

I did try the solutions but unfortunately hasn't worked. Probably will try contacting support team. Thanks. 

    S
    sabrina1975
    December 21, 2021

    I'm trying to save an invoice / purchase order as a pdf without success.  The error message I'm getting is:

    "Quickbooks can't complete the current action due to a missing compenent. "

    I'm tryint to conserve paper and waste. Please help. 

    R
    RCVQuickBooks Team
    QuickBooks Team
    December 21, 2021

    I've got some troubleshooting steps we can perform to save an invoice / purchase order as a PDF file, sabrina1975.

     

    It happens when QuickBooks is unable to communicate with the default printer and the PDF or print components are damaged or missing. We can fix it using using our QuickBooks Tool Hub to troubleshoot your Save as PDF option. We can follow the steps provided by ZackE. Then, run the QuickBooks PDF & Print Repair Tool to fix the damaged components on your PDF file. Here's how: 

    1. In the QuickBooks Tool Hub, select Program Problems.
    2. Choose QuickBooks PDF & Print Repair Tool. Then, it will take about a minute to run.
    3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

     

    If the same thing happens, try resetting your temp folder permission by following the steps in the Troubleshoot PDF and Print problems with QuickBooks Desktop article. Then, proceed to Solution 2 and we can also perform other solutions provided on the article. Just in case you'll encounter an error or experience unexpected results when printing transactions or reports, try renaming the QBPrint.qbp file to resolve this issue.

     

    If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

     

    Visit our Sales and customers page for more insight s about managing your company's income and customers.

     

    Feel free to update us after performing the solutions or after contacting our support, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

    A
    Archie_B
    Level 6
    June 29, 2022
    This post has been deleted.

    Thank you for responding in this Community thread, Joshua_21.

     

    Let get this sorted out so you can print, email, or save PDF's from QuickBooks Desktop.

     

    We can download and install QuickBooks Tool Hub to to help you fix common PDF errors and printing issues.

     

    Like this:

     

    1. Close QuickBooks Desktop.
    2. Download and install the latest version (1.5.0.0) of the QuickBooks Tool Hub. If you've already installed the Tool Hub before, check the version you have by clicking the Home tab. You should see it at the bottom.
    3. Open the file you downloaded (QuickBooksToolHub.exe).
    4. Follow the on-screen steps to install and agree to the terms and conditions.
    5. Once the install finishes, double-click the icon on your Windows desktop to open the tool hub.
    6. In the QuickBooks Tool Hub, choose Program Problems.
    7. Click QuickBooks PDF & Print Repair Tool. It will take about a minute to run.

     

    After that, print the PDF from the QuickBooks Desktop again. If the issue persists, you can proceed to the second, third, and fourth solution provided in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.

     

    I've also added this link for future reference: Fix common problems and errors with the QuickBooks Desktop Tool Hub. It offers more details regarding the QuickBooks Tool Hub.

     

    I want to make sure I got you covered. Drop a comment below or post your other concerns about QuickBooks Desktop. I'll be here to assist. Have a great day!

    Jen_D
    Jen_D
    Level 8
    July 14, 2022
    This post has been deleted.

    Thanks for reaching out to us regarding this printing or saving PDF issue in the program, @DavidPro.

     

    This might have delayed some processes in your account and it looks like you've already exhausted all the troubleshooting to get this fixed. Since this is still unresolved after trying out the suggestions, I highly recommend that you work with our Technical Support Team this time.

     

    Our agents have the tools necessary to check your company file and can get this evaluated thoroughly. They can also provide workarounds to help you get back on track. To get our support, follow the steps below:

     

    1. Open QuickBooks and click the Help menu.
    2. Select QuickBooks Desktop Help.
    3. On the pop-up screen select Contact us.
    4. Click the Search for Something else button then type your concern in the Ask us anything box.
    5. Hit Search then scroll down to get your contact options.

     

    Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

     

    I want to ensure everything is working well for you. Kindly update us about the call, and if you need further help I'm here to provide further assistance and insights anytime. Post a comment or mention me on your posts.

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