Since your clients aren't receiving the emails, QuickBooks sends them through Intuit's servers, which can make the sender address look unfamiliar. You can have them check their spam or junk folders.

You can reply below if you have other questions. We’re here to help.

Hatfresh1Author

New Member

See that’s the thing. In settings those emails are both right but when I got to hit send on an estimate it’s a different email address.

Ethel_A

QuickBooks Team

QuickBooks uses a default email address when sending an estimate, which is quickbooks@notification.intuit.com. However, you can change the "sent from" email address using a Gmail account.

Here’s how:

After creating the estimate, click the Review and send button.
Select the From dropdown, then choose + Add Gmail address.
Hit Connect Google account and follow the on-screen steps.

Leave a comment below if you have additional questions about changing your "sent from" email account.

My estimate is being sent from an email that my clients don't recognize and some aren't receiving them.How do I change the sent from email?

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