Sales & Customers

My subtotal is missing from the invoice in Quickbooks Online.  It was printing fine and today it is not there.

No text available

Approuver une facture interne

My printer or download invoices are not showing detail payments. After receiving partial payment from customer I can only see the balance amount when I try to print or download the invoice.From my view, I see the subtotal, payments, discounts etc. I can even see all the information when I go to edit the invoice format but not when I go back to send it to the customer all the information is hidden. They can only see the balance due.I called an agent and after 45 minutes of clicking back and forth the same buttons she told me the solution would be for the customer to use a calculator to know the subtotal!!! That was the most absurd and upsetting answer. Can someone explain why is this happening and how to fix it? 

A customer had a credit balance for a long time and is not using it. I am moving that money into a revenue account. The customer opening balance is now showing they have an overdue balance after I posted the journal entry from Accounts Receivable to the Revenue account. I put their name in the JE when posting the Accounts Receivable side. Is this the problem? Can I adjust the customer opening balance to zero?

Le relevé de compte pour les factures impayées par un client mentionne "Due" en anglais. Aussi, j'aimerais pouvoir enlever le numéro du relevé de compte, et la mise en page générale du formulaire.

We provide a service where each customer is invoiced 200 per month.  Some customers prepay and others provide ACH info paying each month.  I created a batch invoice for all customers and created a Billing group.  is there a way to automate this invoice?  I know how to enter batch invoice, but I cannot see how to automate each month.  Please don't send instructions how to automate an invoice, because those only pertain to a single customer and I want to automate Batch Invoices.  any suggestion please.  thank you

I exported Customers from a Quickbooks Online account (under Sales). The exported list has all of the customers including its subcustomers. A subcustomer appears under the Company Name column in the following format: Parent Name:Subcustomer Name There is no mapping option for subcustomers. How do I import this list of Customers that have one layer of subcustomers?

No text available

I am receiving a batch payment for multiple invoices and applying credit(s) as well. When I print the receipt, it does not show the credits being applied, even though they have been applied therefore the receipt total does not match the actual payment received.

No text available

how to change distribution account

No text available

No text available

No text available

No text available

While creating bills only category and description is showing there is no column for items

how can i switch back to the old version?

No text available

No text available

Mes clients ont tous une adresse électronique a leur dossier client par contre, lors de l'envoie de factures l'adresse électronique n'est pas toujours inscrite.

Is there a way to fix this?

I am on my phone/ tablet and when I create an invoice the sales tax does not get added and I can't seem to add it. Where do you change this on mobile

No text available

No text available