Sales & Customers

How do I set something up to give a Customer the choice to make a prepaid appointment?

When recording several payments, it would be amazing to have the customer name show to ensure accuracy.

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We made a sale and the client paid in cash. I put his invoice as paid. However not all the money for the invoice was deposited in the account. How do I record that?

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Hi I can't create payment link for customer to pay there invoice

I have set up recurring monthly invoices for my clients, and I have set up online payment, which I know works as my clients have been using it to pay with their credit cards. However, when my clients get their emailed invoices and click through the link to pay by credit card, they get the option to save their credit card for future use, but not to set up autopay.I have a QuickBook Essentials account. I have followed everything in the below instructions and I have not been able to make autopay show up as an option. I need some help figuring out why.https://quickbooks.intuit.com/learn-support/en-us/help-article/invoicing/set-autopay-recurring-invoices-quickbooks-online/L4R4t6gVS_US_en_US

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My customer want to pay by Amex card , but I am unable to find this card option? Can any one guide me how can open option for Amex card ?

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it no longer in my account

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I usually have payments turned on for the invoice and I am wondering if I can add a tip option that clients can chose to add.

I keep searching online for solutions to common problems, and I always seem to be pushed to the US version of QBO. The solutions don't work because for some reason they haven't been implemented in Canada. Help Desk is absolutely no use whatsoever because they are doing the same thing as me and just add to the confusion.

says we need to sign into our intuit but i have signed into intuit.  

i have added pics to the products but cannot see it in the actual invoice

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There was a duplicate paycheque created in August which was not deleted until after the source deduction remittance was made in September.  There is now an over payment that needs to be resolved in QBO before Spetember's remittance is due.  

We are transitioning to QBO and want to enter all customer information, including email addresses, when we create invoices in QBO. However, we are still using our inventory system to track and print invoices to mail to customers. While we may want to invoice be email from QBO one day, we definitely don't want to accidentally send any for the forseeable future as that would confuse our clients. Is there any way to turn this off to ensure we don't accidentally send any emails to customers until we change our internal process?