Sales & Customers

Hi, I have setup an other current liability account to record my customers’ prepayment and created an item for prepayment. The item prepayment links to other current liability account. When customers have prepayment, I post the transaction on sale’s receipt. So I do have a lot of customer names on the customer list.We are doing whole sale business, mainly seafood, grocery and fruit. The problem comes from customers using their prepaid card to pay all those stuff. Also we have to manually input everything into invoice. Is there any other way to reflect customers spending their prepayment on QuickBooks? 

Since last week I can’t upload photos on my mobile app

No text available

I also have my team track time against US and Canadian clients and need to add those time entries to USD and CAD invoice. This fails. I can't believe that QB could offer a multi-currency option, but that you can't send invoices based on time entries to two different currencies.

No text available

It used to be instantaneous, now maybe after a couple of weeks it does. Very frustrating. I have tried clearing the cache and data, and pulling down the screen to reload the customer page. The amount owed is in the customer list however.

No text available

I created invoices for unpaid services for my customers and emailed them to each customer. The customers paid them and the transactions came in from my download, so were matched. I am still seeing that I need to receive payments for these invoices on my bank rec. How do I fix this?

No text available

No receipt scanner in app on Android

No text available

No text available

A customer has paid there invoice by credit card but it has not showed up in my bank account

No text available

Are there other apps in Canada that accept US Cards I can be pointed towards instead?

Logged in to create an invoice, and address log of previous customers and repeat were not there.

I dont get why its not working. It can only be accepted if i go on browser and copy link and add to email then they have to click a link which is ugly in an email. Do they not have a clean look like the invoicing button to pay?Cheap and free books are able to produce and clean look. How does a paid service not?Debaiting on canceling and swapping to zohobooks

No text available

No text available

No text available

How do I post credit card charges manually in Quickbooks online?

how can we found the exiting estimate on the dashboard and search the exiting estimate ?

No text available

It seems like there is a bug

Email addresses are correct. Even tried to send one to myself to double check. Everything come back with delivery error. I also did not get emails from qbo about auto payroll which I reviever every other week automatically