Sales & Customers

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The statements sent out to customers on a specific date are live??? when i make a change to a previous invoice and then go back on quickbooks to check the old statement send out. it has changed???? Not sure why anyone would want this feature. there are now different statements floating around with the same statement number and date? how is this legal?

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Not all customers would have a feild assigned for all work under the current setup, but for the jobs that do the current GPS locating under the customer level data isn't helpful.

I was originally able to fix a number of them, but two remain and I cannot fix the invoice, the deposit information or anything else so far. Thanks!

The invoices were created, but unpaid and no payments were entered.

I monthly invoice a customer. Last month when I sent the invoice, somehow it wiped the GST tax from each line item, and changed the tax mode to "not applicable". The customer caught this and made me look unprofessional. I've created a new invoice for April 2026, double checked to make sure the invoice was set to "Tax excluded" so that it's charged on top. However each time I edit the invoice, it's changed back to tax not applicable. The GST has been removed from each line item and I have to edit each line item and choose GST again before I can save it. Each and every time.

I need to update my bank account for QuickBooks payment account

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Hi everyone,I’m trying to automate customer creation in QuickBooks Online through Zapier, and I need to set each customer’s invoice language to either English or French. QuickBooks Online supports this in the UI under the customer’s Payments section, using the field “Language to use when you send invoices.”​However, when I read a customer through the standard Customer endpoint, I do not see any language-related field in the response. The payload includes normal fields like customer name and delivery settings, but nothing that clearly maps to the invoice language setting.​My question is:Is this customer language setting available anywhere in the QuickBooks Online API?If yes, what is the exact field name and how do you update it?If no, is there any supported workaround through Zapier or another official Intuit method?My use case is simple: customers are created automatically, and I need invoices to be sent in the correct language without editing each custome

Nous pouvions ajouter plusieurs espaces après certains mots pour aligner certains éléments de nos textes dans les lignes. Depuis quelques jours, dès que nous enregistrons la facture, les espaces se suppriment et le texte se collent ensemble.

Je dois faire une facture et je n'arrive pas à voir comment ajouter un rabais au montant facturé

I want to see a total of foreign currency column on my reports

De plus je dois les inscrire 1 à 1 dans workforce car il ne ce mettre pas automatiquement.

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I have a receipt set up for donations and CRA requires as signature on this form. How can I insert one in the template like the desktop version allowed me to?

Hello,I need to match 2 payments from my customer in USD currency to one invoice in USD. When I try to do it, I get this error "The amount for the transaction is greater than the available amount in the downloaded transaction. " I don't have this issue for transaction in Canadian dollars, this happens only with USD.What should I do?Thank you.

On the iPhone app. Used to be between dashboard and menu on the bottom of the app.

WE have an account to keep track of funds but would like a system with Gift certicate numbers and a PDF form that is sent to the customer.

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There used to be an option in Invoice Lists to check off "Sent" but now there isn't that option