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missing component for email directly out of QBs

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Error message when trying to email an invoice from within QB’s. Missing component

QuickBooks Desktop

S

ShangY

QuickBooks Team

The missing component error message usually means QuickBooks has lost its connection to the Windows PDF/XPS generation tools. To fix this, follow these steps:

Close QuickBooks completely. Install and open the latest QuickBooks Tool Hub (1.6.0.8) and save the file.
Open the file and follow the on-screen steps.
When the installation finishes, search in Windows for QuickBooks Tool Hub.
In the same window, navigate to Program Problems and select QuickBooks PDF & Print Repair Tool.
Reopen QuickBooks and try to email an invoice.

For more detailed guidance, refer to this resource: Fix PDF and Print problems with QuickBooks Desktop.

Let us know if you have further questions or concerns.

SIAB

Level 2

@MattH63 Did you reinstall your QB program on Win 11? What QB Desktop year version?

M

MattH63Author

New Member

Yes, reinstalled on Windows 11. QB Pro 2024

SIAB

Level 2

To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK". You should be able to start creating PDF Invoices again.

M

MattH63Author

New Member

I have tried the repair tool twice with no success

EduardA

QuickBooks Team

You can reset the permissions for your temp folder to Full Control. This removes access restrictions, allowing QuickBooks to write temporary PDF files and complete the email delivery without errors. Here's how:

Press the Windows key + R to open the RUN command.
Type %TEMP% and press Enter.
Right-click on an empty area within the temp folder, and select Properties.
Click Security.
Make sure all user names and groups in Security have Full Control.
Once the permissions have been set to Full Control, save as a PDF again in QuickBooks.

After that, check Microsoft XPS Document Writer by following Step 3 from the Solution 2 section in this article: Fix PDF and Print problems with QuickBooks Desktop.

If you're still encountering the error when trying to email an invoice, please refer to the instructions in Solution 3 or Solution 4 from the same article.

Should you have any other concerns, feel free to leave a comment below.

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