Solved

The new shipping manager is connected to both UPS and USPS, but compare rates will only show USPS rates. Even if we specifically choose UPS for the package type, and then a service like UPS ground, it won’t come up with a rate. The message we get is:“The Selected shipping service isn't compatible with your package type.”

Qualified OT Tracking Payroll item is reporting / posting $$$ amount to payroll liabilities account. Is it supposed to? I think it’s also causing QB to abort quite often.Or was it set up incorrectly at the beginning of the year?  Can someone who speaks English and is knowledgeable about the new payroll item describe how it should be set-up? Chat support admitted they did not know the answer and wanted to engage me for the usual bs to waste time. I often wonder if these outsourced call centers pay their “service reps” according to the time they keep customers engaged on the phone or by chat?

Do we have an option to filter Invoices to whoever made them? Tons of invoices are needed to be sent individually by whoever sent the invoices, doing it manually checking if it’s made by me before sending costs so much time

In May, my business computer was blocked by Intuit. I was told “for security reasons”. They just confirmed that my device has a device block on it. I ended up having to buy a new laptop. After 6 weeks on my new laptop I am in the same situation only this time I am allowed to sign in through Firefox but no other browsers. I prefer Chrome but not allowed to use it. I don’t know why they keep doing this to me without any explanation or suggestion on how to prevent it from happening again. Has anyone else had this block and get them to remove the block??  I can’t keep buying new computers for no reason. 

Hi all, hoping someone can help me figure this out!I run a consolidated Profit & Loss through Intuit Enterprise Suite. I pulled the same report two days in a row and something changed overnight.Yesterday it looked totally normal. Today, every Income and Other Income line is showing as negative, while Expenses are still positive. That throws my Net Income off completely — it's coming out with the wrong sign now.The underlying data hasn't really changed. When I flip the income signs back manually, the totals tie right back to yesterday's, so it seems like a presentation/sign issue rather than a data issue.Has anyone run into this? Is there a setting for the sign convention somewhere, or a way to fix how income is displaying? Any help would be much appreciated — thanks!

I have six reminders for "Checks to Print". They were all paid via bank transfers. The oldest one is from 2013. Is there a way to update the registers to show that they were transfers? Or how else to clear them from the reminders?