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Apr 30, 2020 1:05 PM UTC
Question

Does anybody know why the VAT code dropdown box is empty. Cannot enter any new sales or epxenses

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1 reply

Level 13
Apr 30, 2020 3:00 PM UTC

Hi mabley73,


Thanks for joining us here on the Community 👋

 

First please check that you have the VAT rates switched on by going to Taxes > Edit VAT > Edit rates and turn on. 

 

If the codes still do not appear on the drop-down when entering the transaction, please test that this is not caused by a cache issue on the browser by clearing the cache accessing via a private browsing window. 

 

Get back to us below if you're still having any problems!