cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Sunny81
Level 4

Access Violation Message

We are getting Access Violation message at least once or twice a day, then Profile freezes.  We have to forcefully close and lose unsaved file.  Anybody has solution to this.  Thanks in advance

10 Comments 10
maha1
Level 5

Access Violation Message

this is now happening to me as well.

Sunny81
Level 4

Access Violation Message

It happens to us sometimes and we lose all posted data of file we are working on then need to start from scratch for that file.  It happens more often to workstation computer than main database one.

Can Profile team please look into it.

Mario B
ProFile Team

Access Violation Message

@sunny when you say it happens more frquently on workstation computers, is this a Full install of Profile on the workstation or is this a workstation install? 

maha1
Level 5

Access Violation Message

full install. has happened twice today, requiring a profile restart.

Sunny81
Level 4

Access Violation Message

But it is happening on all 4 computers.  All these have full install

maha1
Level 5

Access Violation Message

now happening every 5 to 6 returns being saved...

Mario B
ProFile Team

Access Violation Message

Would you like me to call you to investigate furhter?

maha1
Level 5

Access Violation Message

yes, please. sorry, i wasn't available for a few days...

shelby113
Level 3

Access Violation Message

I am getting this a couple time a day now too

maha1
Level 5

Access Violation Message

thank you for the call. the suggested temp solution of renaming the "logs" folder, didn't work.