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cathysmith728
Level 1

What does "Cannot read property 'trim' of null " Error in Mileage window mean and how do I correct it?

I have 3 of these errors showing up each time I open the Mileage area.
Solved
Best answer February 10, 2020

Best Answers
cathysmith728
Level 1

What does "Cannot read property 'trim' of null " Error in Mileage window mean and how do I correct it?

Thank you so much.  This worked perfectly.  The error is now gone.  

View solution in original post

3 Comments 3
JamesM
QuickBooks Team

What does "Cannot read property 'trim' of null " Error in Mileage window mean and how do I correct it?

Hi there, 

 

It's important you're able to open the mileage window without issues. I'll be happy to give you a hand with this. 

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.

cathysmith728
Level 1

What does "Cannot read property 'trim' of null " Error in Mileage window mean and how do I correct it?

Thank you so much.  This worked perfectly.  The error is now gone.  

JamesM
QuickBooks Team

What does "Cannot read property 'trim' of null " Error in Mileage window mean and how do I correct it?

You're welcome!

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