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Record your payments to credit cards in QuickBooks Online

SOLVEDby QuickBooks256Updated January 23, 2024

Learn how to record payments you make to your credit cards in QuickBooks Online.

QuickBooks Online allows you to record credit card payments in multiple ways so you can keep track of your expenses and maintain accurate financial reports. In this article, we'll show you how.



Pay down a credit card

This is the main way to record your credit card payments in QuickBooks.

  1. Select + New.
  2. Under Other, select Pay down credit card.
  3. Select the credit card you made the payment to.
  4. Enter the payment amount.
  5. Enter the date of the payment.
  6. Select the bank account you used to make the payment.
  7. If you made a payment with a cheque, select I made a payment with a cheque. In the Cheque no. field, enter the cheque number, or if you paid electronically, enter the EFT number.
  8. If you want to add notes or file attachments, select Memo and attachments and follow the onscreen instructions.
  9. Select Save and Close.

Alternative methods

Have you already been using other ways to record credit card payments? You can keep using them if you prefer.

Write a cheque: If you made a payment to your credit card using a cheque, you can record it in QuickBooks by creating a cheque.

  1. Select + New.
  2. Under Suppliers, select Cheque.
  3. In the Payee field, select the Supplier for the credit card payment.
  4. In the Bank Account field, select the bank account from which the payment will be made.
  5. Enter a Mailing address and select a Payment date.
  6. In the Cheque no. field, enter the cheque number, or if paid electronically, type the EFT number.
  7. From the Category ▼ dropdown menu, make a selection.
  8. Enter a Description and an Amount.
  9. From the Sales Tax ▼ dropdown menu, make a selection.
  10. Enter notes under Memo.
  11. Select Save and Close.

Create a transfer: Record a payment to your credit card through a bank transfer.

  1. Select + New.
  2. Under Other, select Transfer.
  3. From the Transfer Funds From ▼ dropdown menu, select the bank account the credit card was paid from.
  4. From the Transfer Funds To ▼ dropdown menu, select the credit card that the payment went to.
  5. In the Transfer Amount field, enter the amount of the payment.
  6. (Optional) Edit the date.
  7. Enter notes under Memo.
  8. Select Save and close.


Make a payment after reconciling your credit card

Step 1: Reconcile your credit card transactions

  1. Go to Settings ⚙️, then select Reconcile.
  2. If it's your first time, select Get started and Let's get reconciled.
  3. Select the credit card account.
  4. Enter any missing transactions from the statement and adjust any incorrect transactions, if there are any.
  5. Once the difference is zero, select Start reconciling.
  6. In the Reconcile screen, select the checkbox next to the transactions that match the transactions on your statement to mark it as cleared.
  7. Select Finish now, then select Done.

If you run into any issues with your reconciliation, learn what to do if QuickBooks Online doesn't match your statement at the end of a reconciliation.

Step 2: Pay your credit card transactions

Choose how you want to pay your bills:

  • Pay all or a portion of the bill now: Pay in full or make a partial payment.
  • Enter a bill to pay later: Moves the balance in the credit card account to Accounts Payable so you can pay it later.
  • Done: If you don't want to record credit card balance payments or bills when reconciling.
Tip:For businesses using cash basis accounting, credit card bills, and bill payments may show as unapplied cash on the Profit and Loss report.

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