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Hi yiqbal,
We don't currently have any known issues of this, what does the error show?
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Thanks!
Hello Yiqbal
Can we just confirm are you referring to integrating existing direct debit mandates from Go Cardless into QuickBooks?
Thanks
Emma
Yes I am
Hi yiqbal,
When you select the 'import mandates' button in QuickBooks this will bring up a window with the available mandates to import, which you can then tick to select those you wish to bring across, to a maximum of 100 mandates per import.
Thanks
It currently doesn't show the window with available mandates, it gives an error.
Hi yiqbal,
We don't currently have any known issues of this, what does the error show?
To test that this is not a browser-related issue please try clearing the cache on the browser you are using or loading through an incognito window.
Thanks!
Where is the import mandates button in Quickbooks. I have gone to the import screen, there are many options but none for mandates.
R
Hello RobF4, thanks for posting on this thread, If you go to the main Cog wheel> under lists select all lists> then select Direct Debits Mandates > then click Import.
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