Bad Coding Making Data Entry Slow & Extremely Annoying
I think this is now four weeks since this bug (re)appeared & still no admission, never mind any action!
(the following is copied/pasted from a previous thread that got nowhere, so I'm not holding my breath)
The previous (correct) operation was this...
New Bill / Expense / Invoice / Cheque - the top left box (Supplier / Customer / Payee) was already active, i.e. the cursor was in there ready to type the name.
Current (wrong) operation is now...
New Bill / Expense / Invoice / Cheque - the top left box (Supplier / Customer / Payee) is not active, i.e. the box must be clicked before entering the name.
Please re-instate the previous code. From a data-entry / productivity point of view the new operation is so much slower - it makes QBO an absolute pain in the a**e to use.
Why have a keyboard shortcut (ctrl.alt.s) for Save & New when you then have to reach for the mouse to click a box before you can enter anything on the new transaction?
Oh ... & if this wasn't irritating enough, the same applies DOUBLE for the Product/Service & Category columns. One click - nothing. One click just highlights the row. You have to click TWICE before you can type into the Product/Service or Category boxes.
WHY?!
It makes entering transactions into QBO so much slower than it needs to be / used to be.
Please, please, please revert to the old code / operation & stop fiddling with things that aren't broken!
This is basic user experience. You open a form (for data input) & the first box/cell should be live & ready to accept input but it seems that UX does not mean User eXperience at Intuit/Quickbooks.
Maybe it's Users eXpendable?
How about Users eXasperated?
Root causes: Constant tinkering, poor coding & woeful quality control at Intuit/Quickbooks.
Quality Control Rule #1 - never implement new code if there's even the remotest chance that it's going to break something.
Short version: If it ain't broke, don't fix it!
Links to add some context if anyone at Intuit cares to look into this...