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accounting46
Level 1

Free bank transfer option is not working.

 
2 Comments 2
FritzF
Moderator

Free bank transfer option is not working.

Thanks for letting me know about this, @accounting46.

 

I can share some information about the free bank transfer in QuickBooks Online (QBO).

 

In order for me to provide you with the best resolution, may I know if you're referring to the ACH bank transfer as a payment method? If so, are you getting some kind of an error message? Any details you can provide will be much appreciated.

 

In the meantime, you can check out this article that tackles receiving ACH bank transfers.

 

I'm looking forward to your response, @accounting46. Take care and enjoy your weekend.

FritzF
Moderator

Free bank transfer option is not working.

Hi there, @accounting46.

 

How's it going? I'd like to follow-up on your about this. Are you still getting the same issue? If so, let's perform some troubleshooting steps that can help us fix this.

 

To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

If it works, go back to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

 

That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.

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