New Banking Page - Not Good

shawn62 · ‎July 01, 2025

We understand that companies are always looking to improve, but forcing this update upon each file, each company, each client, and causing random errors in the process is just mind boggling. The fact you have to manually switch to go back to the old banking page, then have to fill out some survey (that I'm sure is never looked at), just to progress in the file, is ridiculous.

The "New Banking Page," is honestly ugly, horrible to navigate, harder to read, and makes everyone's lives more difficult. Throw on the fact you can't even revert back without the aforementioned survey, and yeah, I think this is the worst update from QuickBooks ever.

Why not focus on the more important issues, like working with banks to allow statements to flow in from ALL, same with credit cards? Why not look at the uploading errors that many are experiencing? Why not make the interface easier to follow if you're looking to bring in new customers? Why not focus on fixing and working on the speed?

We have over 300 clients and small business owners that we work with and alongside in QuickBooks Online and if this monstrosity continues and is forced upon us, we'll have no choice but to leave.

Get it together, Intuit. Please.

BigRedConsulting

RE: I think this is the worst update from QuickBooks ever.

I'd have to say that the competition is strong but you may be right!

LollyNino_C

I know that adjusting to new features can be challenging, especially with the old Banking Page. You can switch back to the previous version of QuickBooks Online until September 2025, so you can keep using your familiar workflow, @shawn62.

Here's how:

Go to the Gear icon.
Click the Switch button.

While the new banking system might take some time to get used to, it offers a range of tools and features that can ultimately simplify and improve your financial management in the long term.

On top of that, I encourage you to send us this feedback. Your insights help us continuously improve and meet your needs more effectively.

Here's how:

Click on the Gear icon, then choose Feedback.
Share your product improvement ideas.
Click Next to submit.

You can keep track of your ideas or recommendations by visiting the QBO Feature Requests website.

Also, you can click on this article to help you manage transactions in the future: Categorize online bank transactions in QuickBooks Online.

We appreciate your input and are committed to enhancing your experience with QuickBooks Online.

shawn62

Thank you for your AI generated response, very fitting considering the circumstances. I heavily disagree and think if you tried using the software yourself, you'd find that it doesn't do anything but cause extra headaches.

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New Banking Page - Not Good