Hi paul49,
Thanks for reaching out about the file you're looking for from your payroll to give to your back to do direct deposit. In case you aren't aware, QuickBooks Desktop Canada is partnered with a service called Telpay which allows you to run direct deposit with just a few clicks. Learn more here: Payroll Direct Deposit for QuickBooks
If you're still interested in using your bank's direct deposit service, get in touch with our phone support team to share more details about the file type you need. With further information, our agents will be able to guide you how to find that file type or get the information you need from QuickBooks Desktop if it's available. Call us at 1-877-772-9158. Pro and Premier support agents are available 24/7 while Enterprise support can be reached from Monday to Friday between 9 a.m. and 8 p.m. EST.
Enjoy your day!