Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
M
michael125
December 19, 2020
Question

Correct payroll check

  • December 19, 2020
  • 1 reply
  • 0 views
I wrote a payroll check for $0.02 less than the QBO amount. Check cashed and now doesn't match the payroll. How can that be corrected.

1 reply

Rubielyn_J
Rubielyn_J
Level 8
December 19, 2020

Let me share some info about correcting paychecks in QuickBooks, @michael125.

 

You can only change processed and unprocessed checks in Online Payroll. You may check this reference for more information: Change an employee paycheck.

 

Correcting paycheck when it's already encashed is unavailable in QuickBooks.

 

I also recommend contacting our support team. This way, they can further review your account and check for alternatives to correct your paycheck.

 

In addition, you may consider checking out this article for future reference: How to print paychecks.

 

I want to make sure you're all set so please let me know if there's anything else that you need. I'll be around to assist you always. Enjoy the rest of the day.

M
michael125Author
December 19, 2020

I will contact support Monday. I am less concerned about “fixing” the amount or check than I am about getting the check booked as payroll appropriately. 

is there a way I can just book it to the correct account and make QBO not leave that payroll checks”open”. Sorry for the layman’s terminology. 

MariaSoledadG
MariaSoledadGQuickBooks Team
QuickBooks Team
December 19, 2020

Let me provide you information about correcting payroll checks in QuickBooks Online, and fixing this is our top priority michael125.

 

You can edit the paycheck before the pay date, however, if you do it after the pay date you'll have to contact our support team so they can update the information. Changing it to the correct account without contacting payroll support isn't possible. 

 

In addition, you also have an option to delete or void the paycheck. Although, deleting a paycheck can be done if a paycheck isn't processed yet, voiding it changes your paycheck records and updates the dollar amount to zero. Thus, you'll have to adjust it to balance your books. 

 

 If you want to view useful information about your business and employees, you can run payroll reports in QuickBooks Online. 

 

Reach out to us if you encounter issues with your payroll. As always, we're always right here for you.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement