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WJS 12
Mar 13, 2019 3:04 PM UTC
Question

License and product number

I am trying to install the updated Quickbooks Enterprise.  I have gotten the list of Lic # and Product ID# emailed to us.  My problem is which one am I suppose to use?

 

Corinne Scanlon

    20 replies

    Pete_Mc
    Level 5
    Mar 13, 2019 3:28 PM UTC

    When you go through the install process, do you not get a screen that asks you for both?

      PaulTolson
      Mar 22, 2020 6:32 PM UTC

      yes

      Angelyn_T
      Angelyn_TModerator
      Moderator
      Mar 13, 2019 4:03 PM UTC

      Hello, @WJS11.

       

      You may need to input both your license and product number to install QuickBooks Desktop (QBDT) successfully. Allow me to help guide you how.

       

      Before installing QuickBooks, make sure to check the system requirements to ensure your computer is compatible with QBDT.

       

      To install QuickBooks:

       

      1. Download QuickBooks Desktop. If the installation doesn't automatically start, double-click the installer file to continue.
      2. Select Yes to All.
      3. Select Next.
      4. Agree to the Software License Agreement, then select Next.
      5. Enter your License and Product numbers, then select Next.
      6. Select the type of installation for the computer. 
      7. Select where you will be using QuickBooks. 
      8. Choose a new install location or select Next to install to the default directory.
      9. Select Install.
      10. Select Open QuickBooks to get started.
      11. Activate QuickBooks and you're all set.

      To learn more about installing QuickBooks, you may visit this video tutorial: Install QuickBooks. You can also check these articles for additional reference:

       

      Please keep me posted if you have any other questions about installing QuickBooks, I'll be always happy to help you. Have a wonderful day!

      Arif3
      May 12, 2020 7:29 PM UTC

      what is the licence and product number please

      IamjuViel
      IamjuViel
      Level 8
      May 12, 2020 9:38 PM UTC

      Hello, @Arif3.

       

      There are different ways to know your QuickBooks license number and product code.

       

      • If you bought QuickBooks Desktop from our website, you'd received an email with your purchase confirmation and product details.
      • If you bought QuickBooks from a retail store, kindly look for the brightly colored sticker on the original CD envelope.

      On the other, you can visit the Customer Account Management Portal Site (CAMPS). It allows you to view your license and product information in the Product and Services section. 

       

      Also, you can view it in your QuickBooks by pressing F2 on your keyboard. 

       

      You can read through these articles for more insights :

      Keep me posted if you have other questions about installing QuickBooks, I'll be always happy to help you. Have a wonderful day!

      spookylattes
      Sep 19, 2019 6:02 PM UTC

      When I had this done, I used the topmost license/code combination. 

      muhammadayaz9537
      May 4, 2024 7:51 AM UTC

      License and product number 

      muhammadayaz9537
      May 4, 2024 8:00 AM UTC

      Subject: Request for QuickBooks 2012 License Key and Product Key

      Dear Intuit Support Team,

      I hope this email finds you well. I am writing to request the license key and product key for QuickBooks 2012. I recently acquired a copy of QuickBooks 2012 and require these keys to activate the software.

      Here are the details of my purchase:

      • Name: [removed]
      • Email Address : [[email address removed]

      I would appreciate it if you could provide me with the necessary keys at your earliest convenience. If any additional information is required from my end, please do not hesitate to contact me.

      Thank you for your attention to this matter. I look forward to your prompt response.

      Warm regards,

      [removed]
      [[email address removed]]

      4Gal
      Level 5
      May 4, 2024 8:07 AM UTC

      @muhammadayaz9537 

      Can you find your license code in CAMPS?

      https://camps.intuit.com

       

       

      RogelioLModerator
      Moderator
      May 4, 2024 9:01 AM UTC

      Congrats on getting a copy of QuickBooks 2012. I'm here to guide you on getting your license and product key in QuickBooks Desktop. 

       

      To begin with, please know that QuickBooks 2012 is no longer supported. If you want to acquire your license and product key, you can log in to your CAMPs account, as mentioned by my colleagues above.

       

      You can check out this article for further reference on managing your CAMPS: Change, manage, or update your Intuit account with CAMPs.

       

      Also, I've added some helpful articles below about how to install QBDT and find some product information:  

       

      I'll be around if you need further assistance getting your license and product key or have any QuickBooks-related concerns. Keep safe.

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