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sevenwithfaith
June 7, 2020
Question

What is Connection error (400) and how is it fixed?

  • June 7, 2020
  • 13 replies
  • 109 views
No text available

13 replies

Angelyn_T
Angelyn_TModerator
Moderator
June 7, 2020

Hello, @sevenwithfaith.

 

Most of the time, error 400 means that the server is unable to process the request being sent due to an issue that is perceived by the server (corrupted). If you're trying to connect your bank, we can perform some steps to isolate the problem. First, log in to your bank's website to check if you're getting the same error. If the issue persists, the error may be coming from your bank. You may reach out to them to investigate this further.

 

On the other hand, you can try manually updating your bank account to refresh the connection between QuickBooks and your financial institution.

 

Here's how:

 

  1. Go to the Banking tab.
  2. Select the blue tile at the top for the bank account you want to update.
  3. Click the Update button. If you see a message about additional authentication, follow the on-screen instructions. Not all banks require this, but some do for added peace of mind.

I'm also adding this article for your reference about fixing banking errors in QuickBooks Online.

 

If there's anything else you need help with, let me know by adding a comment. I'm always here for you. Have a good day!

E
ehwison
April 27, 2021

Getting this error when adding a new employee's w-4 info

AlexV
AlexV
Level 10
April 29, 2022

This appears to be a QBO answer to a desktop problem.  They were getting the error when trying to

bring in an acct. copy of QuickBooks.  I am getting the same error when I try to bring in a clients 

acct. copy.  Suggestions (in desktop format)?


Hello jljohnsoncpa!


I understand that you need to import the accountant's copy. I'm here to assist you in fixing this error.


First, let's make sure that you're using a compatible version of QuickBooks Desktop. This is a common reason why we're unable to import the file. You and your client should be using the same version or at least with one year gap but you must have the more recent version.


Example: 

  • Client: Client: QuickBooks Desktop Enterprise 2021
  • Accountant: QuickBooks Desktop Enterprise Accountant Edition 2021 or 2022


Second, you'll want to advise your client to run the verify and rebuild tool. This is to ensure that there's no issue on the client's file before creating an accountant's copy. That way, you can import it without errors.


Third, update your and your client's QuickBooks Desktop. This is to ensure that you have the latest patches and fixes. You can find the steps here: Update QuickBooks Desktop to the latest release.


Lastly, you can check this article: Use the Accountant's Copy. This will explain more about how to use the Accountant's Copy and accountant's changes files including file conversion and removing restrictions.


I'm more than happy to work with you again in managing your files. Want to record invoices or other sales transactions? Let me know and I'll get back to you again.

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