Reinstall Quickbooks Desktop to a different computer

Thanks @IamjuViel  I've got my company up and running again!

That's music to my ears, @FishNtg.

QuickBooks Desktop is designed to help business owners like you achieve a better work/life balance. I'm thrilled to hear that our software is helping you stay on track.

By the way, if there are any features you'd like to learn more about, our Community articles can come in handy: https://quickbooks.intuit.com/community/Help-articles/ct-p/help-articles-us.

Feel free to leave a post or comment below if you have other questions about using QuickBooks to manage your finances. I'm always here to help.

I have an old program QBpro 2017.

I can help you reinstall QuickBooks Desktop Pro 2017, @alspcarol.

Are you trying to reinstall QuickBooks Desktop (QBDDT) Pro 2017 to a different computer? If yes, you can follow the steps provided by IamjuViel above. 

Just make sure that that your computer's operating system, hardware, software, and other requirements are compatible to run QuickBooks Desktop 2017. Then, ready your product and license numbers. 

You can get the installer for QuickBooks Desktop Pro 2017 by going to this Downloads & Updates page.  

Once done, you can now install this to your new PC:

1. Locate the downloaded setup file on your computer. 
2. Click to launch the setup.
3. Follow the prompts to finish installing your QBDT.

After that, activate your QBDT:

1. Go to the Help menu and select Activate QuickBooks.
2. Follow the prompts to finish installing your QBDT.

Check these articles for more information:

• Install QuickBooks Desktop
• Activate QuickBooks Desktop for Windows

You can also follow this guide on how to move your company files to another computer.

Let me know if there is anything else that I can help you with or you mean something else, by leaving a comment below.​ I'm always here ready to help. Have a wonderful day!

i dont have my license number ( its been some time)

It may be some time and you're always welcome here, @ebbiebreaux.

Thanks for joining the thread, I can help you find your QuickBooks Desktop (QBDT) 2017 license number.

Once done opening QBDT, simply press F2 to pull up the Product Information. This includes your product number, license number, version, release, and other information. Then you can take note of the license number.

However, if you bought a digital version of QBDT from our website, your product information can be seen in your original purchase confirmation email. Also, if it's purchased from a retail store, look for this label on the original packaging next to the UPC Code.

I've added an article as your reference on how to see your license number: Find QuickBooks Desktop and Point of Sales product and license info.

Additionally, when you registered your product to Intuit, you can get your information online via the account management portal (CAMPS) to get your product and license number.

If you have more questions about getting your license number, kindly comment below. I'll wait for your response to help. Stay safe and have a nice day ahead!

I only have one user and it will not let me re install it

@Melena1 

Which error message did you encounter? Which QB Desktop year version do you have?

Hi 

I was able to download QB desktop but the payroll is not taking taxes out. When I update complete payroll is says to I have no internet when I do.

What do I do please?

Doris Monticone

ESM Company Inc.

[email address removed]

[phone number removed]

Hey, @Esmdoris. 

Welcome to the Community! It's great to see a new face on this thread. 

The best route to take when receiving the no internet connection error is to reboot/restart the system (computer). This will allow the internet to connect properly to QuickBooks again. 

If this doesn't work, I recommend reconfiguring the internet connection. Afterwards, your account should function properly. 

Feel free to come back and give us a run down of how these steps done to resolved your issue. I'm only a post away. I'll be just around the corner if you need me again! 

I need help to reinstall can someone walk me through it?

@noPaws321 

Which QB Desktop year version?

Which Windows OS do you run on the new machine? e.g Win 10 Home, Win 10 Pro, Win 11

Thanks for joining the thread, @noPaws321. I've got your back, and I'll walk you through the process of how to reinstall QuickBooks Desktop (QBDT).

Before anything else, you'll want to get your product and license info ready. Also, if you have any existing QuickBooks applications, you'll want to uninstall them before trying a reinstall. Once done, we can now proceed with the process. I'll gladly input the steps below so you can start.

To download the QuickBooks installer, here's how:

1. Go to this page: https://downloads.quickbooks.com/app/qbdt/products.
2. Select your QuickBooks versions by choosing the country, product, and year version.
3. Hit Search.
4. Click the Download button.

Once you've already downloaded the installer, you can now begin the installation process. These are the steps:

1. Run your downloaded QuickBooks 2020.
2. Click Yes on the pop-up message.
3. Choose Next to begin the installation.
4. Select the I accept the terms in the license agreement box and click Next.
5. Enter your License and Product numbers, then select Next.
6. Follow the on-screen instruction to complete the installation.

In addition, I've got you this article so you can activate your product: Activate QuickBooks Desktop for Windows.

You can also visit this page in case you encounter any issues reinstalling QBDT: Fix activation, license, and product numbers errors.

@noPaws321, If you need further assistance reinstalling QuickBooks, don't hesitate to mention me in the comment section below. I'll be happy to lend help you out again so you can get through this and start using the application. Take care, and have a nice day.