Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Txrancher49
Level 1

2016 QB Pro Desktop for Mac, owned

Quickbooks Pro Mac 2016 owned, my accountants data entry person to got on my computer remotely. We have owned Quickbooks versions since 2002 and bought through 2016. My husband passed (he was the accoutant in the family) and I have used QB without problems just to do invoices. Recently when I would open QB, it seemed it was in a "trial". I've had other problems the data entry person, and Splash top, when she didn't fully initiate it, she claimed I had done something to stop her from allowing to do her work. That was a few days ago, when i figured out what she had not done. Within 72 hours, now when I try to open QB is is asking me to register the product for online activity. Sadly, during a move after my husband passed, I cannot find the box from 2016, but I can find 2002 and 2004. Does anyone have an idea how to recover 2016 purchased QB Pro for Mac?  I do not want to do QB online.  We used our owned versions for over 20 years.

2 Comments 2
ZackE
Moderator

2016 QB Pro Desktop for Mac, owned

Thanks for joining the Community, Txrancher49.

 

If you need to download a copy of QuickBooks Desktop 2016 for Mac, you can get it from our Downloads & Updates page.

 

Here's how:
 

  1. Visit our Downloads & Updates page.
  2. In your Select Product drop-down list, choose QuickBooks Desktop Mac.
  3. From the Select Version drop-down, pick 2016.
  4. Click Search.
  5. Select Download and choose your macOS version.

 

As for QuickBooks 2016 being registered for online activities, it can't be registered for these services like online banking or payroll, since the product was discontinued in June 1, 2019.

 

I've also included a detailed resource about downloading copies of QuickBooks which may come in handy moving forward: Download QuickBooks Desktop

 

I'll be here to help if there's any additional questions. Have a wonderful Friday!

SIAB
Level 7

2016 QB Pro Desktop for Mac, owned

@Txrancher49 

Your license was most likely rejected by Intuit's servers. You can contact @Fiat Lux - ASIA directly via email for assistance. They can provide another license to try.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us