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Created with Sketch. The QuickBooks Community will be unavailable for approximately 1 hour beginning at 10:00 PM PDT on Wednesday, August 14th for database maintenance. All community forums will be unavailable during maintenance but feel free to browse our Support articles for help in the interim.
MRCAZ
Level 2
‎November 17, 2022 04:03 PM

Emails send with default template regardless of changes

Thank you SO much for posting this.  I just tried it and (yay!!) it works!

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justanotherITadmin
Level 2
‎November 17, 2022 04:35 PM

Emails send with default template regardless of changes

Hey RAL2,

Awesome job for keeping at it and really happy to hear you have a fix now

 

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p_campbell
Level 1
‎November 17, 2022 05:04 PM

Emails send with default template regardless of changes

I'm running Outlook version 2210 (build 15726.20202) and the bug still occurs

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dbaker7
Level 1
‎November 18, 2022 07:09 AM

Emails send with default template regardless of changes

That worked!!  Geez!  So it was an Outlook problem and not a Quickbook problem.

Thank you so much!

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Mark_R
Moderator
Moderator
‎November 18, 2022 07:44 AM

Emails send with default template regardless of changes

Hello there, @dbaker7!

 

I'm happy to know that your issue with sending emails via Outlook has already been resolved. Please know that the Community forum is always open to help you again with any concerns you may have in QuickBooks.

 

Wishing you continued success, @dbaker7!

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santafedaisy
Level 2
‎November 18, 2022 10:14 AM

Emails send with default template regardless of changes

not resolved yet - MS is telling me to download an outlook.reg file and then restart my machine but it is not working.

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Dav1dHughes
Level 1
‎November 21, 2022 07:44 AM

Emails send with default template regardless of changes

FIXED!!!!

I had the same problem and tried all of the suggestions on this thread - Nothing worked.

Then, finally I upgraded from Windows 10 to Windows 11 and my problem went away.

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