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Hi,
I have QB Enterprise 18, and i store files on the Linux (DB Server Manager v. qbdbm-29, CentOS 7.6.1810)
All working fine, but don't work Switch Multi-User Mode
Of course attempt to fix the DB don't work
Solved! Go to Solution.
Hello ivangerasimov39,
We appreciate the details you've posted about the error. For now, we recommend contacting our phone support. Since we have limited access to some resources here in the Community, they'll be able to guide you through fixing it. Let me share with you how to reach our support.
You're always welcome to post more questions.
Let's resolve your Multi-user mode issue, ivangerasimov39.
This could a be an issue from the program that's why you're unable to switch to a multi-user mode. Let's clean install the program to fix this.
Before doing so, let's make sure that your installation CD and license number are available. Also, you'll need to back up your company file to avoid data loss.
Here are the steps:
For the detailed steps, please refer to this article: Using Clean Install for Windows.
Let me know how it goes by leaving a comment below.
Hi,
did not help.
I also have tried install Desktop application to other PC
Nothing changed
Hi,
did not help
I also tried to install Desktop application to other PC
Nothing changed
Good job with trying to install QuickBooks on a different computer, ivangerasimov39.
Since switching to multi-user mode still doesn't work after performing the clean install, please give us a call. We can run more tests to check if your file is damaged so we can fix it right away.
Here's how to get our phone number:
Don't hesitate to post in this forum again if you need anything else.
Can you please give any ideas without phone?
Hello ivangerasimov39,
I appreciate that you've performed all the basic troubleshooting steps given. However, none of these worked. Contacting our phone support team is the best option to fix this.
Reach out to us if there's anything else we can help you with.
Hello ivangerasimov39,
We appreciate the details you've posted about the error. For now, we recommend contacting our phone support. Since we have limited access to some resources here in the Community, they'll be able to guide you through fixing it. Let me share with you how to reach our support.
You're always welcome to post more questions.
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