@susank 

Contact us in private for details.

I just called Quickbooks to add a user to our stand alone version 2021 and was told as of May, we will no longer be able to email invoices from within quickbooks unless we upgrade. Quickbooks had a great reputaion for helping small business and now they are virtually making everyone upgrade.

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@jlm5105 wrote:

I just called Quickbooks to add a user to our stand alone version 2021 and was told as of May, we will no longer be able to email invoices from within quickbooks unless we upgrade.

 

@jlm5105 

They support QB Desktop 2021 until May 2024. The person you spoke to would basically prefer you to buy a new license for QBD 2022. She/he might not get a commission for selling additional seats. You can purchase the additional seat for your existing license from partners/resellers. Contact us in private for assistance.

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@Fiat Lux - ASIA wrote:

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@jlm5105 wrote:

I just called Quickbooks to add a user to our stand alone version 2021 and was told as of May, we will no longer be able to email invoices from within quickbooks unless we upgrade.

What? Can they degrade our QBPro 2021 functionality? 

This is crazy. I am emailing invoices all the time, via SMTP. 

This makes me angry.

It looks like Google is disabling 'less secure apps' access at the end of May.

Quickbooks sending invoices will die...  at least for Gmail accounts. Especially if we do not want to log in to Intuit.

We have been using the invoice email feature since it started, and our customers were just beginning to warm up to it. Especially since the United States Postal Service is unreliable to even deliver mail in a timely manner these days and since we have had many instances in our area where checks were stolen and altered straight out of the postal services' own mailboxes. 

I am extremely sad that Intuit is suspending their services for QB desktop users. What a rip off to pay $349/year and $3 per transaction. How much more can small businesses take? They are the reason QB has a purpose. Without small businesses there would be no need for QB. What a way to show their appreciation...not! They are asking for a too big of a piece of the pie!

We will find a way without QB support.

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@KatRod wrote:

What a rip off to pay $349/year and $3 per transaction.

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@KatRod 

$3/transaction to accept ACH payments? If you are running a B2B company, explore a 3rd party processor to accept payments for free.

Where do I go to renew the license?  I have QuickBooks Desktop Pro Plus 2021?

I appreciate you chiming in the thread, @DrLaura. I'd be glad to share some details about the renewal in QuickBooks Desktop (QBDT).

You can renew your license by contacting our Customer Support Team. They have tools that can pull up your account in a secure environment and help you with the renewal process and the validation code. Here's how: 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then click Continue.
5. Select to chat with us or Have us call you.

To ensure that an agent will address your concern on time, please check out our support hours. 

To learn more about managing and renewing your QBDT subscription, consider checking out this article: Renew your subscription or use view-only mode in QuickBooks Desktop 2023.

You can log in to the Customer Account Management Portal Site to see all your subscription details. Once done, press the F2 key to look for your license and product number under the Product Information. 

1. Log in to Your QuickBooks Account (CAMPS) online.
2. Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
3. If you see multiple products to choose from, choose QuickBooks Desktop to go to CAMPs.

Once done, press the F2 key to look for your license number under the Product Information. After looking at your license number, you may need to continue resetting your password from there.

Additionally, you can refer to the following articles for more details about subscription renewals in QuickBooks Desktop:
 

• Manage your QuickBooks Desktop Subscriptions and Services
• Understand Intuit Charges on Your Credit Card or Bank Statement

In case  you'll want to know more details about managing Intuit accounts, you can refer to these articles for future reference:
 

• Change, Manage or Update your Intuit Account with CAMPs
• Find your QuickBooks Desktop Billing History

Lastly, I'm adding this article to see the steps on how you can upgrade your subscription to take advantage of the latest features and updates, improved security, data protection, and enhanced customer support: Upgrade QBDT.

Don't hesitate to add a reply below if you have further questions about your license. I'm always here to answer them for you. Have a wonderful day, @DrLaura.

@DrLaura 

Can you login to CAMPS as the Primary Contact and find your license code there?

https://camps.intuit.com/