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October 24, 2021
Question

Quickbooks pro 2022 pro plus

I currently have Quickbooks pro plus 2021.  I will have to renew around 800 dollars around 400 for Quickbooks and 400 for enhanced payroll.   My question is I saw on Amazon that Intuit is selling Quickbooks pro plus 2022 with enhanced payroll for around 600 bucks.  Does anyone know if I buy a new version can I use it and cancel my current subscriptions?  I've tried talking with Intuit support but I don't know if they don't understand or just don't want to answer the question but they don't know.  Does anyone know?

24 replies

Level 5
October 24, 2021

Good day, @tonyp30.

 

I'd like to provide insights about managing your QuickBooks subscription.

 

Yes, you can purchase a new QuickBooks version at a retailer and use it. Make sure to activate it before the expiry. Please note also that QBDT sold at the retail store is not subscription-based.

 

 

Here's how:

  1. Go to Employees, then Payroll, select Install Payroll from Box.
  2. Fill out the fields in the Payroll License and Product Information page.
  3. Hit Continue.
  4. Perform the on-screen steps to complete your payroll activation.

 

Kindly read this article for more information about the activation: Activate a payroll service purchased from a retail store.

 

 

Furthermore, I recommend canceling your QuickBooks Desktop Pro Plus 2021 auto-renewal to avoid future charges. Having said that, let me share with you the QuickBooks Desktop cancelation policies.

 

 

Let me know if there are any other questions you have about QuickBooks and subscription management. I'd love to help anytime. Take care always.

tonyp30Author
October 24, 2021

I'm not sure why you are saying Quickbooks pro in the stores is not subscriptions because Best buy, Walmart they are all selling Quickbooks pro Plus 2022 subscriptions.  Here is the link to Best Buy

 

https://www.bestbuy.com/site/quickbooks-desktop-pro-plus-2022-1-user-1-year-subscription-digital/6475640.p?skuId=6475640&ref=212&loc=1

 

Plus Amazon has it every, retail location I've been to has it.  Why would you say what you did about retail stores not selling Quickbooks pro subscriptions?

April 20, 2022

Hello there, @Jennifer340. Thanks for posting here in the Community.

 

Allow me to chime in and provide additional information about your concern. 

 

For your first query, you can still access your company file but you no longer receive updates and are unable to use the add on features such as payroll, online banking, etc. For more details about this, feel free to check our QuickBooks Desktop service discontinuation policy site.

 

To answer your other question, yes, you can still create a timesheet entry on QuickBooks Desktop (QBDT) 2022 even without a payroll subscription. To do so, you simply need to utilize the Enter Time option under the Employees tab. To further guide you, here's a video presentation that you can use as a reference. 

 

I've also got you here a compilation of QuickBooks help articles that will further assist you in performing your QBDT tasks. Feel free to access them whenever needed. 

 

I'm always ready to lend a hand in case you have any other questions about managing your QBDT program. Just leave a reply below and I'll circle back to help you out. Have a good one.


Hi Divina - 

 

Sorry to bother you, but I'm getting a different answer when I call Quickbooks directly.  I'm being told that my company file will be in "read only" mode.  I can access it to look at it, but won't be able to make ANY changes.  Your answer made it seem as though I could work in QB, just not use the add-ons like online banking.

 When I explained to the person on the phone that I received a different answer here, from someone it appears is an employee, she sent me the licensing agreement.    This points out that we're only purchasing a license, not the actual software, and that if we don't continue paying the license we won't have access to the software anymore.  I wanted this answer to be out there for other people to see, since there seems to be a lot of misunderstanding, even among people that should know.

 

2. LICENSE GRANT AND RESTRICTIONS

 

2.2 You acknowledge and agree that the Software is licensed, not sold. 

c. If your payment and registration information is not accurate, current and complete, and you do not notify us promptly when such information changes, we may suspend or terminate your account, terminate your license and refuse any further use of the Software.  (this would happen at the end of the subscription period if I didn't renew)