The SKU option is available in all QuickBooks Online versions, Yvonne. You should be able to enter the SKU number when creating a product/service item. To display the SKU column when creating a transaction, you'll need to turn on this function first. Here's how to do it:Click the Gear icon in the upper-right corner of the page and select Account and Settings.Select the Sales tab and go to the Products and services section.Mark the Show SKU column box.Click Save and Done.If you're having issues entering or displaying the SKU, I'd recommend doing the browser troubleshooting steps. This will help us get rid any cache-related issues. Here's how to do it:Access your QuickBooks Online account through a private browser.If the SKU are already showing or you can enter them successfully, we can clear the cache storage of your regular browser.Other browsers are good alternatives to access your account, too.Get back to me if you need more help with this. I'll be around.

Level 7

Question

Why I cannot use SKU input ?

Forum|Forum|7 years ago
February 8, 2019
1 reply
39 views

No text available

QuickBooks Online

J

JamesDuanT

QuickBooks Team

The SKU option is available in all QuickBooks Online versions, Yvonne. You should be able to enter the SKU number when creating a product/service item.

To display the SKU column when creating a transaction, you'll need to turn on this function first. Here's how to do it:

Click the Gear icon in the upper-right corner of the page and select Account and Settings.
Select the Sales tab and go to the Products and services section.
Mark the Show SKU column box.
Click Save and Done.

If you're having issues entering or displaying the SKU, I'd recommend doing the browser troubleshooting steps. This will help us get rid any cache-related issues. Here's how to do it:

Access your QuickBooks Online account through a private browser.
If the SKU are already showing or you can enter them successfully, we can clear the cache storage of your regular browser.
Other browsers are good alternatives to access your account, too.

Get back to me if you need more help with this. I'll be around.

B

BHollis

I want to add a non-inventory sku to an invoice. Ive set up the non-inventory sku but it will not let me select it. It doesnt even show up as a sku option. Why not?

Jen_D

Level 8

Hi!

Did you manage to sort all that out? You seem to have run into the exact same issues I have. The interface is quite frustrating and have to make it up with more apps.

Thanks for your time reaching out to us today about this SKU concern, @Carla R.

Can you please let me know if you've tried the workaround in this thread?

Right now, the option to search for SKUs in the system is not yet available. Having the option to use this when searching items would be great.

Here at Intuit, we wanted to understand better our customer's business needs within the software. This is why we welcome product suggestions to help improve our products and services. Changes in the program are released based on several factors, so we're unable to provide the turnaround time on when new features are released in QuickBooks. This info is controlled and handled mainly by the Developers Team.

You can share your suggestion within the program by following these steps in a web browser:

Click the Gear icon and choose Feedback.
Enter your suggestion for our engineers on the Feedback box.
Once done, press Next to send it.

To be updated with the recent and upcoming changes for QuickBooks products, please visit these sites:

Come back here again if there's anything else we can assist you, especially about this SKU topic. I'll be glad to help. Have a good one.

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded