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July 5, 2021
Question

Resubscribe Error

  • July 5, 2021
  • 2 replies
  • 0 views

I TRY TO RESUBCRIBE BUT IT NOT ALLOW ME TO RESUBSCRIBE Desktop Enterprise

When I subscribe Desktop Enterprise edition. EBP- 1341:We're unable to process your request at the moment. Try again in sometime error appear.
why?
 

2 replies

Level 8
July 5, 2021

I can imagine how you feel about having an error when resubscribing QuickBooks Enterprise, @NCX Myanmar.

 

The error appears when QuickBooks is outdated. To make sure you have the latest subscription features, I recommend installing the latest update for your version of QuickBooks Desktop Enterprise.

 

Then let's go ahead and renew your subscription from the system or login to your Customer Account Management Portal (CAMPs). You can reference this article for the detailed steps: Manage your QuickBooks Desktop subscriptions and services.

 

Also, you can check the status of your account in CAMPs: What is CAMPs, and how do I use it?

 

I'm always here if you still need further assistance in reactivating your subscription or other QuickBooks concerns. I'll get back to help. Have a great rest of the day!

July 5, 2021

I already update Quickbooks and use CAMP to resubscription but error appear.

Fiat Lux - ASIA
Level 14
July 5, 2021

@NCX Myanmar 

Afaik, you are not allowed to resubscribe after 90 days since you canceled it. Purchase a new license instead. If you are located in Myanmar, you may contact us in private. You can purchase QB Desktop Enterprise without a credit card.