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Level 1

Script Error when opening 2018 Premier

keep getting a popup box "script error" - Error is "Unable to get property'length' of undefined or null reference

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Best answer 12-18-2018

Best Answers
Level 4

Re: Script Error when opening 2018 Premier

Script errors are in fact errors in Internet Explorer. Even in Windows 10, IE is still present.

And Intuit programs use IE to display many of the screens in QuickBooks.

 

What it is indicating is an error in Internet Explorer is occurring when it is trying to display portions of the program.

 

In some cases they are harmless and the script error reporting can be turned off. In other cases there is a problem with IE and there are steps to take:

 

https://answers.microsoft.com/en-us/ie/forum/all/script-errors/ee9ed848-b73d-49cc-8f92-e25da50c938f

View solution in original post

2 Comments
Level 4

Re: Script Error when opening 2018 Premier

Script errors are in fact errors in Internet Explorer. Even in Windows 10, IE is still present.

And Intuit programs use IE to display many of the screens in QuickBooks.

 

What it is indicating is an error in Internet Explorer is occurring when it is trying to display portions of the program.

 

In some cases they are harmless and the script error reporting can be turned off. In other cases there is a problem with IE and there are steps to take:

 

https://answers.microsoft.com/en-us/ie/forum/all/script-errors/ee9ed848-b73d-49cc-8f92-e25da50c938f

View solution in original post

Level 4

Re: Script Error when opening 2018 Premier

In QuickBooks on the menu bar click HELP>Internet Connection Setup>Next>Advanced Connection Setting>Security (tab)>Restricted Sites>Sites. In the "Add this website to the zone:" paste or type url address the error message is complaining about, such as uxfabric.intuitcdn.net, as an example. Click Add>Close>OK>Done.

 

Logoff QuickBooks and then log back in. The script error message will no longer appear.

This can be used for all script error messages when opening QuickBooks. I have encountered several. They all seem to be connected to "User Experience Enhancement" (aka User Tracking) that are not functioning correctly. Blocking them does not affect the software....other than to block some pop-up ads Intuit may try to send.

 

You can answer YES or NO to get past the script error message if you are not bothered by it and do not want to take the above action. It does not affect QuickBooks one way or the other.

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