Vendors

Thank you for posting here in the Community, @bridgettevermeulen99784160. 

I love to help to get this sorted out so you can get back to business. You can perform some basic troubleshooting so you can sign in to your account. To better isolate this issue, we can try using a private browser in this transaction. It is to verify if the problem has something to do with your browser. 

Here are the different keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N.
• Mozilla Firefox: press Ctrl + Shift + P.
• Internet Explorer: press Ctrl + Shift + P.
• Safari: press Command + Shift + N

If it works fine, you can go back to your regular browser and clear its cache. You can follow the steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online. Using other supported browsers is a good alternative too. 

I'm also adding articles about changing vendor to a customer or vice versa and managing vendor's transactions in your account. 

• View vendor transactions. 
• Use the audit log in QuickBooks Online.

You can check out Community forums again if you have other questions about managing vendors. I'm always around if you need any help. Have a great day!