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NO55
Level 1

Verify Data unsuccessful even after numerous rebuilds. ?

I absolutely hate to post a section of my QBWIN.Log but I have been searching this communtiy for 4 days trying to find a resolution to why my verify data and rebuilds are not working..

Firstly.. I dont know how to read the entire document, I just look for the word error and anything near it..
Does anyone have any idea whats going on or does it look familiar??
I've done verify's and rebuilds numerous times, I've moved my company file.. I've even voided transactions associated with the customer name and tried to delete the customer..

Any help is greatly appreciated.

verify.c (406) :  CHECKPOINT: 5748: Thu Oct 17 21:33:27 (Real line # 595):Verifying data, file name: C:\Users\Administrator2\Desktop\QB\(Laura).QBW

formmgr.c (7559) :  CHECKPOINT: 5748: Thu Oct 17 21:33:27 In FormMgrSetWindowSize: address of hFormMgr = 0734BD40, address of excludeObjList = 0018E130 , value of excludeObjList = 0, value of excludeObjID = 0

IDBFileMgr.cpp (2717) :  CHECKPOINT: 5748: Thu Oct 17 21:33:27  Value of static lockfilehandlecounter is 0 and the stored static file name is

IDBFileMgr.cpp (2680) :  CHECKPOINT: 5748: Thu Oct 17 21:33:27 IsQBInUseLockFilePresentAndLocked: C:\Users\Administrator2\Desktop\QB\(Laura).QBW.LCK can't be found. Error = 2

IDBFileMgr.cpp (2782) :  CHECKPOINT: 5748: Thu Oct 17 21:33:27 CreateQBInUseLockFile: C:\Users\Administrator2\Desktop\QB\(Laura).QBW.LCK is created and locked successfully.

DBSQLFileManager.cpp (3356) :  CHECKPOINT: 5748: Thu Oct 17 21:33:46 Database validation completed. No error detected

IDBFileMgr.cpp (2904) :  CHECKPOINT: 5748: Thu Oct 17 21:33:46 DeleteQBInUseLockFile: C:\Users\Administrator2\Desktop\QB\(Laura).QBW.LCK deleted successfully.

verify.c (14297) :  CHECKPOINT: 5748: Thu Oct 17 21:33:46 Testing for duplicate IDs

verify.c (14387) :  CHECKPOINT: 5748: Thu Oct 17 21:33:52 Duplicate ID test completed

el_cname.c (23886) :  MESSAGE: 5748: Thu Oct 17 21:33:53 LVL_ERROR--

el_cname.c (24698) :  CHECKPOINT: 5748: Thu Oct 17 21:33:53    Name: WTS Logistics I

el_cname.c (24706) :  CHECKPOINT: 5748: Thu Oct 17 21:33:53

Solved
Best answer October 15, 2018

Best Answers
Anonymous
Not applicable

Verify Data unsuccessful even after numerous rebuilds. ?

1) Find the name "WTS Logistics I" on your names list to figure out what type it is. 
2) Add a new name that is similar to the same list, like "WTS Logistics I-2". 
3) Rename the existing name "WTS Logistics I-2" which will merge the two together and "WTS Logistics I" will no longer exist

Note that when you are creating the new name if there is information on the existing one you need to retain, be sure to jot that down and enter it on the new name.




View solution in original post

6 Comments 6
Anonymous
Not applicable

Verify Data unsuccessful even after numerous rebuilds. ?

1) Find the name "WTS Logistics I" on your names list to figure out what type it is. 
2) Add a new name that is similar to the same list, like "WTS Logistics I-2". 
3) Rename the existing name "WTS Logistics I-2" which will merge the two together and "WTS Logistics I" will no longer exist

Note that when you are creating the new name if there is information on the existing one you need to retain, be sure to jot that down and enter it on the new name.




View solution in original post

NO55
Level 1

Verify Data unsuccessful even after numerous rebuilds. ?

YOU ARE A GENIUS!!!  Thank you so very much.. it worked like a charm :)   
I'm thinking I should of waited and tried that before I deleted all my invoices for this customer LOL.  Oh well.. there's only 10 of them.
I did what you said and merged the 2 customers.. clicked on verify data and got the "QB detected no problems".. so I did a backup and it breezed through the backup amazingly.
I can finally upgrade to my 2014.
Thank you again.. Your a lifesaver :)
Anonymous
Not applicable

Verify Data unsuccessful even after numerous rebuilds. ?

Sure thing. Glad it worked!
katell52
Level 2

Verify Data unsuccessful even after numerous rebuilds. ?

Re: Verify Data unsuccessful even after numerous rebuilds. ?

Rea_M
QuickBooks Team

Verify Data unsuccessful even after numerous rebuilds. ?

Hello there, @katell52.

 

There are various solutions to fix any possible data issues with your QuickBooks Desktop (QBDT) company file. When you still notice issues after utilizing the Verify and Rebuild Data tools, you can use the QuickBooks File Doctor instead. In case you haven't downloaded it yet on your computer, here's how:

  1. Close QuickBooks.
  2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
  3. Save the file somewhere you can easily find it. 
  4. Open the file you downloaded (QuickBooksToolHub.exe).
  5. Follow the on-screen steps to install and agree to the terms and conditions.
  6. Once done, double-click the icon on your Windows desktop to open the tool hub.

 

After installing, you can run the Quick Fix my File feature. Here's how: 

  1. From the tool hub, select the Company File Issues tab.
  2. Select Quick Fix my File.
  3. Click OK when it completes and launch your QuickBooks.

 

In case the issue persists, you can continue the troubleshooting steps starting Step 3 in this article: Fix company file and network issues with QuickBooks File Doctor.

 

Additionally, here's an article that'll further guide you in fixing minor data issues with your company file: Fix data damage on your QuickBooks Desktop company file. It also includes steps about manually repairing your data.

 

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about resolving data issues with your QBDT company file. I'm just around to help. Take care.

katell52
Level 2

Verify Data unsuccessful even after numerous rebuilds. ?

Thank you, I've downloaded it and will give it a try!

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