Why doesn't this retarded online app auto-save when putting together estimates or invoices? I just clicked save and it backed me out to login and I lost half my work.

Hello, wkornfeld,

QuickBooks Online will automatically sign out if the screen has been idle for more than an hour. I recommend saving your work as soon as you're done.

You can also choose up to 3hrs of inactivity before QBO sign you out. Here's how:

1. Click the Gear icon.
2. Select Account and Settings.
3. Click Advanced.
4. Click the Pencil icon on Other preferences section.
5. On Sign me out if inactive for section, click the drop-down and choose 1-3 hours.
   
6. Hit Save.
   
7. Done.

Please feel free to leave a comment below if you need any further assistance.

Changing the inactive section doesn't work, it must be something with the browser timing out. I'm trying out the desktop version.

Hello there, @jdiddio.

To check if it's a browser issue, you can perform some basic troubleshooting steps. Let's start by accessing your account in a private window. 

You may use this shortcut keys to access private browser:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If it works, go back to your regular browser and clear its cache. Otherwise, switch or use a different supported browser.

If you're still getting the error, it would be best to get in touch with our phone support or chat team. They can pull up your account in a safe environment and further investigate this issue.

Let me know if I can be an additional help. Take care and stay safe. 

 Ctrl + Shift + N just brings up incognito mode in chrome, I don't see how that relays to what I'm having issues with. 

Hi there, jdiddio.

I'll make sure that you can get back to work.

The troubleshooting steps provided above are only applicable if you're using QuickBooks Online on a web browser. Accessing your QuickBooks account through a private/incognito window will help us isolate the issue because this mode doesn't save cache, cookies, and site data.

If you're using QuickBooks App for Windows and Mac, we can clear the accumulated cache files to get rid of unusual behaviors and runtime errors. Here's how to do it:

1. Select Help.
2. Choose Reset App Data (see below).
   
   

If the issue persists, you may need to uninstall and then reinstall the application. This is to ensure that you're using a fresh copy of the app containing our latest patches and security updates.

You can also check our article here if you need more help in completing your other tasks with QuickBooks Online.

I'll be right here to keep assisting if you have further questions or any other concerns. Have a great rest of the weekend.

Why cant QB just install an autosave software to save as you type.  This is absolutely ridiculous the amount of time I have had to spend to go back and recreate estimates.  THIS IS A BIG TIME FLAW ON INTUIT PART!!!!!

Hi there, Indy.

I can see how this functionality would be beneficial to your business. I encourage sending a feature request directly to our Product Development team. Doing so helps us improve the features of the program. I'll show you how:

1. Go to the Gear menu and then select Feedback.
2. Type in your feature request in the description box.
3. Once done, click on Next.
   

You can get back on this thread to stay informed if there are any updates regarding the availability of the option. If you have any other questions about the program's features, please don't hesitate to keep us posted.