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Level 1

My Bank Connection cannot work.

Hi Team,

My Bank Connection cannot work after I entered Online Banking User ID and Password.

Thank you.

1 Comment 1
QuickBooks Team
QuickBooks Team

My Bank Connection cannot work.

We appreciate you providing a screenshot of the error message when connecting to your bank, pchoice.


The banking error 108 occurs when there's a message on your bank's website that requires a response from you. You can log in to your financial institution's (FI) website to acknowledge all the notifications.


You might not see messages at your bank's website if you turned on pop-up blockers. Just disable it to make sure all the messages are gone.


Then, log back into QuickBooks Online (QBO) and click Update on the Banking page to refresh the connection.


For more details about banking error 108, you can check out this article:


If the same thing happens, I'd suggest reaching out to our Customer Support Team. They'll investigate what's causing this issue.


Here's how:


  1. Click Help on the top menu.
  2. Choose Contact us.
  3. Enter banking error 108 in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose Start an email to connect with us.

In the meantime, you can manually upload your bank transactions into QBO.


We have a link where you can find articles on how to manage your Online banking:


Just reply to this post if you need anything else with connecting your bank account. I'm always here to help.