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aashna
September 26, 2019
Question

Can we edit receipts?

we are a nursery school we don't want the words "Thank you for your business" appearing on mail while sending receipts - STRICTLY need this to be changed - attached screen shot for your reference

3 replies

MaryLurleenM
MaryLurleenM
Level 6
September 26, 2019

I appreciate the screenshot you provided, aashna.

 

You can enter your own message on the receipt's body. However, it needs to be done manually every time you send it.

 

I'll send feedback to our product engineers about this.

 

You might want to check this article on customising forms: https://community.intuit.com/articles/1768656.

 

I'll be here if you have more questions.

aashnaAuthor
October 23, 2019

We only need the word business to be removed permanently as it’s impossible to type the message manually everytime and takes a lot of time. The owners are running the school not a profit business they don’t consider education as business, hence strictly request the removal of the word BUSINESS please 

JamesDuanTQuickBooks Team
QuickBooks Team
October 23, 2019

I got you with this, aashna.

 

There are two ways to change the message within QuickBooks Online. You can either go to the Account and Settings or Custom Form Styles. Here are the detailed steps:

 

Account and Settings

  1. Click the Gear icon in the upper-right corner and select Account and Settings.
  2. Select the Sales tab and go to the Messages section.
  3. Choose the correct Sales form (Invoice, Sales Receipt, Estimate, etc.).
  4. Go to the Email message field and update the content.
  5. Click Save and Done.

Custom Form Styles

  1. Click the Gear icon in the upper-right corner and select Custom Form Styles.
  2. Look for the correct template. If you haven't created one, you can select Edit next to the Standard Master template.
  3. Go to the Emails tab and select the correct Sales form type.
  4. Go to the Standard email section and select the correct sales form type again.
  5. Change the content in the Message to customer field.
  6. Click Done.

I'll get back to you if you have more questions about this concern.

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