Internet security or firewall settings can interfere with updates.
Verify the configuration of your Internet security and personal firewall software settings.
Ports 80 and 443 must be enabled, and access must be provided to the following files:
- AutoBackupExe.exe
- Dbmlsync.exe
- DBManagerExe.exe
- FileManagement.exe
- FileMovementExe.exe
- IntuitSyncManager.exe
- QBCFMonitorService.exe
- QBDBMgr.exe
- QBDBMgrN.exe
- QBGDSPlugin.exe
- QBLaunch.exe
- QBServerUtilityMgr.exe
- QBW32.exe
- QuickBooksMessaging.exe
If all these ports are used by some other processes (which is very unlikely), the QuickBooks Database server uses a fallback port, 56719.
To learn more about configuring the specific firewall ports for your version of QuickBooks Desktop, see Configure firewall security settings for QuickBooks Desktop.
| Warning Because of the complexity and number of available firewall programs, Intuit can't provide support for specific firewall issues. For help configuring your firewall, check with your system or network administrator, the supplier of your firewall software or hardware, the manufacturer's or software developer's website, or a local computer consultant. |