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Jun 2, 2021 2:44 PM UTC
Question

6 month discount hasn’t worked

When I re-downloaded the app I was offered a discounted rate of £3.99. Once I clicked ‘buy’ I was charged £7.99. Why is this?

1 reply

Level 14
Jun 2, 2021 2:56 PM UTC

Hello Hwright17, 

 

Welcome to the Community page, 

 

Have you had quickbooks before under that email address at all, that you are reactivating? Or are you a new customer and that email has never been used for quickbooks before?