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New Member
July 22, 2026
Question

cant get into my self employed account

  • July 22, 2026
  • 1 reply
  • 9 views

I am unable to log into my account, I keep getting a message to ‘Dowload the Quickbooks accounting app. Looks like you’ve changed your Quickbooks accounting plan, to start using it on this device download the Quickbooks accounting app.’ 
I definitely haven’t changed anything and need to get in to mark invoices and send new ones. What do o do here? It won’t let me login using a code which I always do. 

1 reply

QuickBooks Team
July 22, 2026

Since you're still encountering that error message despite not making any changes to your QuickBooks account, I recommend contacting our Intuit Experts. They can investigate the issue further and review your account in detail. This will help them provide you with the appropriate resolution so you can manage your invoices again.

 

Let us know if you have any other concerns.