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Jan 18, 2022 12:07 PM UTC
Solved

Configure server to accept QuickBooks Online mail server host names

To ensure the customers are receiving QuickBooks emails; Solution 3 here suggests configuring your server to accept QuickBooks online mail server house names and IP addresses:

https://quickbooks.intuit.com/learn-support/en-uk/manage-customers/3-solutions-for-when-customers-aren-t-receiving-your-emails/00/239588/message-id/45

 

Do I need to add all these (o1.sg.n.intuit.com, etc) as DNS TXT records to my DNS settings of my domain name? Or should they be MX records?

 

Why is there so many?

 

Why isn't there a QuickBooks SPF record?

emmam6Answer
Sep 1, 2022 8:58 AM UTC

Did you get the answer ?


Hello Community Users, We're just wanting to put an update on this thread. While we would suggest as previously consulting with an I.T expert to confirm this, it is more likely it is DNS TXT.  For DKIM issues - its DNS. Any further questions just ask.

6 replies

Level 14
Jan 18, 2022 12:51 PM UTC

Hello Designbooth, 

 

Welcome to the Community page, 

 

So if none of them solutions have worked for you you will need to ask an IT expert about it and they will be able to guide you on it and get it resolved. 

Jan 18, 2022 1:13 PM UTC

I have asked and they are asking for more clarity. Are they TXT records?

Jun 13, 2022 10:03 AM UTC

Did you get the answer ?