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Mar 13, 2023 10:42 AM UTC
Question

I downgraded my plan and have not received a refund

Just got quick books and realised I needed to downgrade but no refund?

1 reply

Level 13
Mar 13, 2023 2:29 PM UTC

Hi hello-dropsetfit, thanks for joining the Community - please allow 7-10 working days for the refund to be credited to your original payment account; if you haven't received the refund after this period, please begin a chat so that we can follow-up. 🙂