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I set up a self employed account, through my desktop via Google Chrome and choose to pay with google pay, (because OBVIOUSLY Google Chrome syncs easily to my Google Pay account). Due to me choosing to pay via this method I don't have full access to all that's available on self employed! I have just found this out after 2hrs on a useless chat forum. I have now been told by the (useless) chat forum after waiting that I have to cancel my account and start up a new one! WHAT A WASTE OF TIME! If Quickbooks Self Employed has such stupid policies in place, why did it not warn me on checkout that if I choose to pay with Google Pay it will limit my access? And why can I now not just simply change my payment method. A payment method cannot determine how much access you have on an account! Especially without making the customer aware on checkout. I was mis-sold a product. That is fraudulent. To confirm all I want to do is allow my accountant access to my account but apparently bec
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I wanted to pay for the app’s services but realised I have the wrong one. I need the self employed quick books app.
Is there a contact phone number for QuickBooks ?
Was able to sign in first few times without any problems. Not sure why this has now changed. I use a Mac book
Paid full amount after clicking on discount price
Ideally I would have been able to contact support directly but there is no option which is whack. Also the keyboard on my phone covers this field when typing which is allso whack.
Is there a phone number I can call or an online chat?
I have been in touch with the QuickBooks Does it take three weeks to change primary admin
How to add my accountant
When it came to my subscription to renew instead of just using my account like it always does in my bank, it came up saying I'm not subscribed anymore I checked my bank I had enough funds, but no matter what I do pause cancel and renew it will not register that I am subscribed anymore but I need this app to send my invoices on all of my work is on here!
Hi. I use QB self employed and I am unable to get a response from QB assistant regarding my bank connection. I tried back in July, and again this month, no response at all. I called the helpline and they told me they don't deal with QB self employed, and told me to go to QB support, but this just led me back in a circle to QB assistant, which does not work!! It is so frustrating. Is there a way I can contact QB by email or is there a way to make a complaint about this? This customer service is unacceptable.
I have raised an invoice for an existing customer but there is a credit (possible miss match from before) of £20.00 and I need to remove the credit before I invoice them.Any suggestions?Thanks in advance Mick
Today I am finding that when I go into QB, if I click on any of the sections on the left ie. Transactions, Expenses etc, QB opens a new tab on my browser. Also, if I try to scroll down the page using my mouse, instead of scrolling, the display adjusts size! Is anyone having the same problem. It is making it quite difficult to use QB today.
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