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Home
QuickBooks Q&A (UK)
Account Management

Account Management

Account Management

2,034 Topics
3,836 Replies

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2034 Topics

sallybennett1New Member

asked in Account Management

Online glitches

Today I am finding that when I go into QB, if I click on any of the sections on the left ie. Transactions, Expenses etc, QB opens a new tab on my browser.  Also, if I try to scroll down the page using my mouse, instead of scrolling, the display adjusts size!  Is anyone having the same problem.  It is making it quite difficult to use QB today.

11

mburness1976-gma

asked in Account Management

My bank link has expired and quickbooks wont let me reconnect to quickbooks

No text available

11

helenframpton-li

asked in Account Management

Acs transfer but I want to set up a “pay now” button so customers can pay with a click of a button does anybody know how to do this please and set this function up? When I checked the subscription features it says this should be included Many thanks

No text available

72

sunshineraebows-

asked in Account Management

Signed up expecting the 4 month offer, but got charge the full amount. And now my account says there is an error on the subscription setting.

What went wrong and why is it impossible to contact them. Is there a refund period or something?

194

dhaval-malavia-l

asked in Account Management

I just signed with a 90% discount offer for 4 months on a simple start subscription but have still been charged £11.99. Who can I speak to, to help me resolve this?

No text available

72

asked in Account Management

Cancel subscription without calling

No text available

51

bethanyjmolyneux

asked in Account Management

When trying to reconnect my account to my bank, intuit doesn't seem to accept that it's gone through. When trying to speak to a person on here, I never get through. Not sure what to do anymore

No text available

11

zara@noblesoluti

asked in Account Management

Why cant I accept new client invite. Already use QB with another client. New client invite says' hmm that didnt work' then takes me to change password. Doesnt work?

New client has sent invite twice now. I click to accept and get hmmm that didnt work, then get sent a code and invited to change my password. I change password and it still doesnt work. What do I need to do to add the new client to the profile Im using (not my license)? Please help, I dont want to have to go back to him again!

92

asked in Account Management

One of my users has a new laptop and has tried to reconnect but cannot.

This is their message: I received new laptop and my password for entering the QB was deleted. Unfortunately, I don’t remember it and I can’t restore it - user has to go through double-check identification and when the second one gives me an error. And I don’t know what to do.

21

userdickiedeadeye76

asked in Account Management

How do you add accountant to this app

Add accountant

51

asked in Account Management

How can i reconnect my previous data from my business account being canceled during pandemic last year please advise? i setup a new subscription today.

No text available

51

asked in Account Management

I am not able to access my data after cancellation. everytime i am logging in its is directely taking me to payment page even if i close it.

No text available

41

asked in Account Management

How do you amalgamate accounts HM Revenue & Customs (VAT) and HMRC VAT (UK)

How do you amalgamate accounts HM Revenue & Customs (VAT) and HMRC VAT (UK)

61

jfitzy1994-hotma

asked in Account Management

I'm trying to link my bank account to the app but every time I get the verification phone call the page just goes blank and doesn't update saying it connected even after it says the code has been accepted

No text available

71

A

Anonymous

asked in Account Management

Is it possible to delete my QB Online Accountant subscription and start again?

No text available

52

asked in Account Management

Has anyone got any QB contacts in Germany ?

We have a German subsidiary in which we want to implement  QB for basic accounting and stock control but will need training and support to be available in German, preferably from someone who understands the German tax regime.  Does QB have a list of approved trainers or suppliers of QB in Germany ?

195

support-iconserv

asked in Account Management

We need support quick book inventory subscription package

No text available

102

asked in Account Management

Emailing invoices (quickbooks self employed)

I changed my email address in my profile of quickbooks self employed, but it won't change on the screen where invoices are emailed to clients, and the clients aren't receiving the invoices. Anyone know how to fix this?

91

asked in Account Management

FPS not subitting. It says it cannot my hmrc login or password is incorrect when they arent

No text available

121

dsvexx-gmail-com

asked in Account Management

Hi, I select when I do my subscription the offer 0.99 on the first 4 months but now take out from my account 11.99, what’s happen

No text available

95

stephaniekirkwoo

asked in Account Management

Does anyone know how I can get in contact with someone. Signed up for subscription as it was discounted by 90% for the first 4 months but have in fact been charged fully

No text available

31

stephen-reece-sp

asked in Account Management

How on earth do we contact quick books.. I was offered the 90%4 months trial discount and was charged full rate.... Already a pretty poor product offering.

No text available

252

rob-pinewoodjoin

asked in Account Management

I have already connected my bank on my desktop, it’s asking me to connect again within the app?

No text available

11

usercuttingedgeiom

asked in Account Management

My accountant does not receive an invitation email, but has from other clients?

No text available

31

bowepsychology-o

asked in Account Management

I need to pay my subscription via bank account, not through apple. Cancelled subscription through apple. Any idea how to set up a new one?

No text available

82

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