online seem to be just loading all the time

Hi Thomas,

Thank you for bringing up the loading issue you encountered while signing in. Let's go through some troubleshooting steps to determine if it's due to random browser issues.

To begin, let's sign in to QuickBooks Online (QBO) using a private or incognito window. This will prevent the pages from utilizing any cached data that might be misconfigured, outdated, or corrupted. By doing this, the QBO pages will load fresh data directly from Intuit's server.

Keyboard shortcuts for opening a private browser:

• Google Chrome and MS Edge: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Please try logging in again to see if there's no loading issue. If it's still loading, clear the cache of your browser. If not, use a different browser to determine if the issue is specific to the one you're using.

Please don't hesitate to let me know if you require any additional assistance with the loading behavior. I'm here to help and will continue to provide support.