quick books enterprise

Being locked out of QuickBooks Desktop (QBDT) can happen when the trial period expires or when the product requires activation. Since you previously used QBDT Pro 2024, please note that once a company file is opened and converted in Enterprise Solutions (ES), it can no longer be accessed in Pro or Premier because ES uses a newer file format.

You'll want to subscribe to the QBDT ES to regain access to your company file. Alternatively, we can explore restoring a backup from before Enterprise was installed.

If you mean that you're locked out of your account after multiple failed login attempts, you can reset your password or recover your user ID.

Please don't hesitate to reply below if you have further questions. I'm always here to help.

​@mary53 What problem did you encounter with your QB Desktop Pro 2024?