User Account Restrictions not working

7 replies
15 views

I disabled a user from changing or deleting transactions. It works for a while, after a few transactions, user is able to delete or change sales receipts and invoices.

QuickBooks Desktop

EmmaM

Level 10

Hello Phesheya, Thanks for making us aware of your difficulties with user restrictions.Did you change them to a standard user with restrictions on sales transactions?

PhesheyaAuthor

I created a new user and restricted them from changing or deleting transactions. It appears user cannot delete invoices and receipts created by a different user, but they can change or delete their own.

GeorgiaC

Level 13

Thanks for getting back to us Phesheya, can we confirm the specific user type that you have selected for this user with reference to our user role guide? Please note the option to 'add, edit, and delete accounts' refers to Chart of Accounts and not individual transactions. 🙂

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