Account Management

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Hey Quickbooks community, First time user here.We do IT work for a company and there are two companies in one and they use Quickbooks desktop and shares files amongst computers and workstations.One computer for the one company called CFG-NEWMAIN is setup as a server to host multi-user access for a Quickbooks file and other workstations in the two companies. It has Quickbooks Pro Desktop 2021 installed. However, there is also a second computer, PHOENIXX-MAIN, setup as a server called multi-user access to another company file and as far a I am aware, the only computer that is supposed to access the second company file is CFG-NEWMAIN. PHOENIXX-MAIN has Quickbooks desktop 2020 installed. However, in order to access the file, they have to turn off Host Multi-User Access on the CFG-NEWMAIN computer in order to be able to open the file on the PHOENIXX-MAIN computer. I'm wondering if they upgrade the license on the PHOENIXX-MAIN computer to 2021 version, would that resolve this

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electronically

I bought QuickBooks Premier desktop version a few years ago, installed it and set up the basic company information, then got overwhelmed.I understand more about business now and want to start over, but it says I have to keep the company I created.Is there a way to remove this company since no data was ever entered and start fresh without having to buy another subscription/program?I tried checking online answers, but couldn't find anything.

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Hello,  I operate in Canada and have hired CPA in Asia. I don't want to provide admin access. What is the workaround? I've emailed support a couple of times and not heard back.

I am cleaning up the files from my predecessor, and there are a number of large QBW and ADR files. I understand these are Quickbooks Desktop backup files. We now have Quickbooks Online (as of about 3 years ago). Do I need to keep any or all of these files? Maybe only the most recent ones? I also feel like this is a question for someone from Quickbooks directly, not a community question necessarily (although opinions are welcome) but I can't figure out how to contact support save for the extremely useless "QB Assistant" that just keeps asking me to rephrase my question. ThanksChandra

good morning, I would like to add my client to the QBO file as a user so they can view and print reports when needed!  However, when I go to add a user, I do not get the option for reports only.  if I add them as standard user with limited access, they seem to count towards the number of billable users.  Can someone help?

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I would really prefer to just use QBO that i pay for and get rid of the accountant program altogether as a bookkeeper if find i can have access anyway and dont need it

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Every time I try to enter a transaction, it tries to make me take the tutorial, and every time I select a section from the list, it takes me to the "get started" screen for that section, rather than the actual thing I want. It's very annoying! I've tried refreshing and restarting.

I am using the trial version of the desktop program but can't convert qbx files to qba. The option is grayed out under the menu. How do I convert?