Enterprise Desktop to Online

Forum|Forum|1 day ago
August 26, 2026
5 replies
50 views

Migration was a disaster - over 793 errors - no one has been able to help me - seems like historical data from 1999 - especially the General Journal transactions that closed out the year - were not moved over - now I am being told that it can’t be that all my data will come with me. I was sent articles that did not address the specifics - the solution - loose my history - and have a hard start/stop date …..

The only benefit for the online - is the AI help….. which I have never needed with Enterprise Diamond -

The price for the online is so cheap - I should have known - you really do get what you pay for.

QuickBooks Online

M

MoiraskyeT

QuickBooks Team

I am so sorry you have to deal with this. Since your files date back to 1999, it's likely that the massive volume of your data went over the 4,000,000 limit allowed for a successful import. For you to successfully migrate your data, you need to condense your data and improve its performance.

Here's how:

Select File, then click on Utilities.
Choose Condense Data.
Select Keep all transactions while removing audit trail information to date.
Click Next.
Then, select Close.

Once you've condensed all your data, you can run the migration again for a clean slate.

Please respond to this post if you still have additional concerns.

B

BieneckIntAuthor

New Member

Thank you for your reply… however, this isn’t the reason - the transaction count 59,391 - all of this was checked before I proceeded - I have previously condensed the files - and it appears that it is just some - of these transactions that were condensed that did not migrate over. I found a Journal entry from 1999 that had a missing transaction.

from the import summary:

Import Summary
DATA   DESKTOP COUNT   ONLINE COUNT   DIFFERENCE
Accounts   330   328   2
Customers   9801   9801   0
Vendors   1105   1109   4
Employees   54   0   54
Items   2794   2791   3
TransactionCount   59391   59325   66
RecurringTransactionCount   0   0   0
FormTemplates   79   61   18
Profit and Loss   5042841.57   5246154.52   203312.95
Balance Sheet   2809814.46   4967858.39   2158043.93

C

ClarenceCort_B

QuickBooks Team

Since your file was already condensed and your transaction count is within the migration limit, the missing entries may be due to data not transferring exactly as it appears in QuickBooks Desktop.

Migrating from QuickBooks Desktop to QuickBooks Online can result in differences in how certain data and transactions are handled. Some transactions may not transfer at all, or they may appear differently after the conversion.

I recommend reviewing the affected journal entries and account balances in both QuickBooks Desktop and QuickBooks Online to identify the specific differences.

You can also refer to this article for details on what data transfers during migration: Learn how features and data transfer from QuickBooks Desktop to QuickBooks Online.

If the issue continues, I recommend contacting our Intuit Experts for further assistance with reviewing your migration results and missing transactions.

Feel free to chime back if you need more help.

SIAB

Level 2

@BieneckInt Why did you decide switching to Online? If the primary concern is the subscription cost, you can obtain a renewal discount to significantly reduce your expenses. Alternatively, you can use the QB Desktop Enterprise trial version to access historical data permanently.

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