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April 10, 2026
Question

Unexpected Internal Error. (-30000)

  • April 10, 2026
  • 1 reply
  • 0 views

Getting this error when trying to match the bank feed to this month's payroll payments. Is there a fix?

1 reply

Clark_B
QuickBooks Team
April 10, 2026

Hi there, @richard96. This error relates to a payroll sync issue. In this case, it’s best to contact our live support team to resolve it. Simply go to the Help section, select the Search tab, and then choose Contact Us to type in your concern. Once you hit Continue, you can click the Chat or Callback option to get started.

For more information about our contact feature and support hours, please refer to this article: Get help with QuickBooks products and services.

We’re always here to help you if you have any other concerns.

richard96Author
April 10, 2026

It's not that important - I'll just exclude those transactions. The bank balance is correct, just those 2 transactions won't match.

Thanks!